Dear Travel Partner,

Effective immediately there will be a change to TAP's Agency Help desk email contact.
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The new email is TapagentsUS@crmtap.pt, and should be used for all requests for assistance.

Please update your contact information to ensure your messages reach the Agency Help desk without delay.

We would like to remind you that you also have access to our Agency portal, https://agents.flytap.com/Partners_UI/HomePage.aspx, which you canconsult for Special Alerts, Policies, Procedures, and Frequently AskedQuestions related to bookings, ticketing, irregularities, refunds, and othertopics.

We would appreciate you sharing this information with your team.

We thank you for your continued partnership and support.

TAP Air Portugal Agency Help Desk
Monday to Friday: 09H00 - 17H00 EST
Email: TapagentsUS@crmtap.pt
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